Privacy Policy
Geeks.com (“Geeks.com,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit geeks.com, shop with us, or sign up for our emails. By using our website, you agree to the practices described in this policy.
Information We Collect
Information you provide to us
- Contact information, such as your name, email address, and shipping and billing addresses.
- Account information, such as your login details.
- Order information, such as the products you buy, your order history, and returns.
- Communications, such as messages you send to us or to sellers, product reviews, and customer service requests.
- Payment information. Payments are handled by our payment processor. We do not receive or store your full card number.
Information collected automatically
When you visit our website, we automatically collect some information, such as your IP address, browser and device type, the pages you visit, and the website that referred you.
Cookies and Similar Technologies
We use cookie-like browser storage only to make our website work, for example to keep you signed in and to remember what’s in your cart. We do not use advertising cookies, and we do not allow third parties to track you on our website. Because we don’t track you across other websites, we don’t respond differently to “Do Not Track” signals.
How We Use Your Information
- To process and deliver your orders, including payments, shipping, returns, and refunds.
- To communicate with you about your orders, your account, and your customer service requests.
- To send you news and offers from Geeks.com. You can unsubscribe at any time.
- To operate, maintain, and improve our website.
- To prevent fraud and protect the security of our website and customers.
- To comply with our legal obligations.
How We Share Your Information
We do not sell your personal information. We share it only as described below.
- Marketplace sellers. Some products on Geeks.com are sold and shipped by independent sellers. When you buy from one of them, we share the information they need to fulfill your order, such as your name, shipping address, and order details.
- Service providers. We work with companies that help us run our business, such as payment processing, email delivery, and shipping. They may use your information only to provide services to us.
- Legal requirements. We may disclose information if required by law, or to protect the rights, property, or safety of Geeks.com, our customers, or others.
- Business transfers. If Geeks.com is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. The new owner will be required to honor this policy.
Email Communications
Every marketing email we send includes an unsubscribe link, and we honor unsubscribe requests promptly. Even if you unsubscribe, we will still send you emails about orders you place.
Data Retention
We keep your personal information for as long as we need it to provide our services and meet our legal, tax, and accounting obligations. If you unsubscribe from our emails, we keep your email address on a do-not-contact list so we don’t email you again.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted connections to our website. However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
You may ask us to access, correct, or delete the personal information we hold about you by emailing privacy@geeks.com. We may need to verify your identity before completing your request, and we may keep information that we are required by law to retain. We will not treat you differently for exercising your privacy rights.
California residents
If you live in California, you have the right to know what personal information we collect, use, and disclose; to request that we delete or correct it; and to opt out of the sale or sharing of your personal information. We do not sell or share personal information as those terms are defined under California law, and we do not share it with third parties for their own marketing purposes. We extend these same rights to all of our customers, wherever they live.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, please contact us and we will delete it.
Where We Operate
Geeks.com is based in the United States, and your information is stored and processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated policy here and change the “Last updated” date above. If we make significant changes, we will let you know by email or with a notice on our website.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Privacy questions: privacy@geeks.com
Order and customer support: support@geeks.com