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Site Questions

Is Geeks.com Back?

Yes and no.  Geeks.com is currently running a deal of the day experiment to determine whether or not we would like to restart our online store.

When will we know whether or not Geeks.com will be back?

As early as the next hour, as late as Jan 1, 2017.  The more you want Geeks.com to return the higher the changes it will happen.

Should I keep checking ComputerGeeks.com?

Yes.  The item for sale will change regularly and a smaller selection of gadgets will be available for purchase soon as well.  Additionally, the traffic you provide helps convince us whether or not we should put as many resources as possible into relaunching our full online store.

Why are there quantity limits?

Quantity limits are in place to prevent a single customer purchasing an entire deal's stock.  

Is there anything else I should do?

We recommend making an account with us at ComputerGeeks.com and adding your address to ensure you're prepared for any sudden deals.  This will speed up the checkout process when special deals go live.

Payment Questions

What payment options do I have?

Geeks.com accepts Visa,  Mastercard, American Express, or Discover.

Can I use Paypal?

Not at this time.  

Why did my order get cancelled?

If your order was cancelled, there may have been a conflict between the information you provided during checkout and the information your credit card provider has on file.  This issue may occur when you switch devices, networks, or use a new shipping address never before used while using an incorrect billing address.  Your card provider will want to confirm that you are using your card and not a victim of identity theft.

Shipping Questions

How much does shipping cost me?

$0

Where do you ship?

We currently ship to any address in the United States.

How long does shipping take?

Between 1 to 7 days.  The further you are from the US Southwest the longer it will take.  

How do I get faster shipping?

1. Buy expedited shipping (when available)

2. Buy enough from us so that Geeks.com can negotiate cheaper expedited shipping from carriers.

How do I track my order?

A tracking number will be emailed to you.  Provide the tracking number at the carrier's site to receive the most accurate updates on the location of your order.

Customer Service Questions

How do I get in contact with customer service?

Geeks.com live chat is currently available from M-F  7:00 A.M - 1:00 P.M PST

If live chat is unavailable, email sales-service@geeks.com and someone will get back to you as soon as possible.  If you are contacting us regarding an order, provide the order number for the quickest and most accurate service.

How do I make a site suggestion?

Contact our live chat department M-F 7:00A.M-1:00P.M PST or email sales-service@geeks.com.  We value any and all feedback regarding our site.

Thank you for reading.